Your role
As a Business Analyst working within our Mortgage Feature Team (MFT), you facilitate the delivery of changes across Lloyds Bank The Netherlands. You gather and validate business needs and translate them into documented requirements for implementation. You carry out in-depth (gap) assessments and support the validation of potential solution scenarios and verify system capabilities for new initiatives and epics. Close cooperation with the business, suppliers and other stakeholders is key. This role is within the Change Team of Lloyds Bank in The Netherlands reporting. You will report to the Manager Change and Project Portfolio.
Your responsibilities
- Engage with stakeholders to capture reporting requirements
- Explain technical challenges to users and create workable solutions together with business stakeholders
- Design and develop efficient and sustainable data warehouse solutions with stakeholder requirements
- Manage the development route to live by implementing his/her work packages into the various test environments and into the live environment, and maintain Data products throughout their lifecycle of deployment, enhancement, and support
- Validate data warehouse solution designs from third party provider with regards to overall architecture principles, efficiency and maintainability
- Coordinate the development of data warehouse changes and reports in an agile (scrum) team
- On an ad-hoc basis support the daily ETL process and any required fixes
- Engage with other architects in the bank to align data warehouse development with overall architecture strategy
- Ensure adherence to development standards and processes within Lloyds Bank NL and Lloyds Banking Group
- Continuously drive the product development within BI with regards to data provisioning from the data warehouse, reports, analytical solutions and data visualisation with a focus on business needs, innovation and efficiency in order to enable data-driven management and self service BI.
Your team
This role is within the Mortgage Feature Team (MFT), which is part of the bigger Change team of Lloyds Bank The Netherlands. Our Change team in general facilitates innovation and transformation within the bank, with the MFT specifically focussing on our mortgage product. You will report to the Manager Change and Project Portfolio.
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About Lloyds Bank
Lloyds Bank GmbH is part of Lloyds Banking Group, a financial institution with a large clientele in the UK and other parts of the world. Together with our office in Berlin, we form Lloyds Bank GmbH with its headquarters in Amsterdam and we have over 500 colleagues.
We aim to lead by example in the bold decisions we make as a business, from where and how we invest, to the products and services we offer, and of course the workplace we create. We will search for new ways to work with people, communities and businesses, to always evolve with their needs. And we will never stop innovating to make sustainable, ethical choices easy and rewarding.
At Lloyds Bank GmbH we play an important part in peoples’ lives, by the products we offer, and also how we operate. We finance your mortgage, keep your savings secure and also provide you with a personal loan if you need this. In Amsterdam we do this with an enthusiastic team of approximately 200 colleagues from different nationalities, and with an engagement score of 93%, colleagues find us a real ‘Great Place to Work’!
With our grand ambitions, we are looking for new colleagues who will bring fresh ideas to help us grow!
You and your experience
Experience and Knowledge
- >3 years relevant work experience within Business Analyst role
- Experience working in the Dutch Financial Sector is a plus
- Knowledge of and experience with the product domain Mortgages is a plus; from product features to key processes and suppliers
- Relevant Business Analyst certifications (such as ECBA, CCBA and CBAP, CBDA) are a plus
- Proficient in using Microsoft Office applications (Word, Excel, PowerPoint) and JIRA
- Familiar with Agile and/or Scrum principles
Qualifications
- Bachelor’s or Master’s degree in Business studies
Skills and Capabilities
- Structured thinking & listening skills
- Analytical with good attention to detail, whilst also capable of seeing the bigger picture (having a helicopter view)
- Capable to gather requirements and create deliverables, e.g. impact analyses, business cases, decision / solution documents
- Proficient in self-organising and time management, in line with sprint and epic planning
- Strong verbal and written communication skills in Dutch and English
- Presentation skills (e.g. hosting meetings / workshops)
- Flexible and pro-active attitude, able to act in diverse situations
- Eager to learn and able to use and share new skills and knowledge
- Able to cope with resistance
- Active stakeholder management: act as a business partner for PO and stakeholders
- Team player: developing strong working relationships and work collaboratively within the Feature team as well as across organizational levels
What's in it for you?
On top of being part of a great group of colleagues we offer you a position for 32 to 40 hours a week. This aligns with a compensation package in line with the market and excellent secondary employee benefits, including:
- A compensation package in line with the market with excellent secondary employee benefits
- 13th month salary, either paid monthly or once a year in December
- A position for 32 to 40 hours a week
- 30 days PTO (or 240 hours) per year (based on fulltime employment)
- You can ‘Swap Days’ to exchange Dutch National Holidays for another day of your choosing
- Non-contributory pension scheme
- You can join our collective medical scheme with a discount
- To support our Green goals, we encourage you to purchase a bike via our bike plan
- We want you to be healthy, so support you in joining a gym of your choosing through our sponsored (bedrijfs-) Fitness
- Get to know everyone in person and join the quarterly Connection Events
- Flexible working; you can schedule your work hours to meet your personal needs
- Hybrid working; you can work from anywhere, even work from another country within the EU
- And provide you with a home office set up
Your recruitment process
Apply to our vacancies by sending your CV and motivation letter to recruitment@lloydsbank.nl, or use the application form on our website. After receiving your application, we'll review it and share a reply as soon as possible.
Your first chat with us will take place either online or at our Amsterdam office. The goal of this chat is get to know each other, and see if there's a match with the team, the organisation and the open position.
We're excited to have you meet additional collagues. The chat will take place either online or at our Amsterdam office, during which we'll dive deeper into the requirements of the position and the team you'll be joining.
Congratulations! We're happy to have you as our newest addition to the team. Do you feel the same way? Then you'll receive our offer by email. For most roles, a screening is part of the process. This will take place after accepting the offer.
Are you ready to join our journey?
Have we made you curious, and are you ready to join the team? Please introduce yourself to us in the best way possible and send this to: recruitment@lloydsbank.nl
We hope to meet you soon!