Your role
As IT Analyst, you will make proposals on technology development and management activities, and ensure that the correct business functionalities, requirements, and industry standards are addressed within the proposed solution. Additionally, you will perform a liaison function between business units and technology teams in order to accomplish the agreed upon tasks within budget and time frame.
Finally, you will act as a Technical Product Owner and be responsible for defining and prioritizing the technical stories in the product backlog. And work closely with the functional product owners and technology teams to deliver highly integrated, robust and scalable services.
Your responsibilities
- As IT Analyst at Lloyds Bank, you'll primarily focus on the following responsibilties:
- Lead system analysis efforts for projects and initiatives. Determine how changing business needs will affect the systems, products, and processes
- Understand and drive the platform architecture enhancement
- Aligns with the IT ‘Business as Usual’ and ‘Change Introduction’ functions to feed into proposals and business cases, ensuring alignment with business strategy
- Acts as Technical Product Owner defines and prioritizes a backlog of technology work
- Lead the creation of user stories, user acceptance criteria, epics, process maps, data mapping
- Performs a liaison function between business units, technology teams and management from IT perspective
- Lead system analysis efforts for projects and initiatives
- Determine how changing business needs will affect the systems, products, and processes,
- Determine impact of regulatory, IT Security policy, Data Management policy and Technology policy controls
- Identify gaps in current products or solutions, and participate in creating new solutions to fill these gaps while applying industry and Lloyds Banking Group knowledge and standards.
- Participates in project management activities on assigned tasks to ensure projects stay on budget and are completed within agreed upon time frame
- Understand and drive the platform architecture enhancement
- Provides technical expertise in identifying, evaluating and developing systems and procedures that are cost-effective and meet user requirements
- Solve challenging problems as needed through proposing insightful, knowledgeable, effective solutions
- Support coordination of release, incident, problem and changes and IT support consultants
- Close and proactive engagement with internal delivery resources and external suppliers to define outcomes; ensure aligned and agreed approach based on the strategic priorities
- Works with the stakeholders to define and agree project business outcomes and benefits and to confirm that outputs and outcomes will support their realization
- Owns the plan, documentation and coordination regarding releases, roll-outs, tests and changes
- Be the main point of contact for change and Service Delivery for all stakeholders, including alignment and relationship management with Lloyds Banking Group IT
- Continuously evaluates programmes/projects for financial and people risk and regulatory compliance and takes appropriate steps to mitigate risk
- Demonstrates a transformation & continuous improvement culture based on the Lloyds Banking Group Values & Behaviour
Your team
This role is within the Lloyds Bank GmbH IT team. This means you will report to the Team Lead IT Netherlands. Within the team, the IT Analyst leads the delivery of cross-functional IT projects in the Netherlands and Germany, in order to implement compliance and business strategies from an IT perspective.
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About Lloyds Bank
Lloyds Bank GmbH is part of Lloyds Banking Group, a financial institution with a large clientele in the UK and other parts of the world. Together with our office in Berlin, we form Lloyds Bank GmbH with its headquarters in Amsterdam and we have over 500 colleagues.
We aim to lead by example in the bold decisions we make as a business, from where and how we invest, to the products and services we offer, and of course the workplace we create. We will search for new ways to work with people, communities and businesses, to always evolve with their needs. And we will never stop innovating to make sustainable, ethical choices easy and rewarding.
At Lloyds Bank GmbH we play an important part in peoples’ lives, by the products we offer, and also how we operate. We finance your mortgage, keep your savings secure and also provide you with a personal loan if you need this. In Amsterdam we do this with an enthusiastic team of approximately 200 colleagues from different nationalities, and with an engagement score of 93%, colleagues find us a real ‘Great Place to Work’!
With our grand ambitions, we are looking for new colleagues who will bring fresh ideas to help us grow!
You and your experience
Experience and Knowledge
- Minimum 3-5 years of working experience as IT & Business Analyst
- Experienced with 3 or more of technology aspects such as: o Experience with IT infrastructure management (i.e. cloud setup, traditional datacentre setup, outsourcing model)
- Knowledge of Web Technologies (e.g. HTML, XML, web services, etc.)
- Strong knowledge of project management disciplines, standards, processes and governance, certified qualification an advantage.
Skills and Capabilities
- Able to implement, test and support of solutions across the full software development lifecycle
- Able to work in a multi supplier environment, vendors, managing across teams, and working directly with business
- Acting as Agile Technical Product Owner on behalf of the Business Users o Iterative development methodologies (e.g., RUP, Agile, Scrum)
- Able to combine project management standards with high paced transformational change environment.
- Strong organizational/planning skills with the ability to coordinate and organize workloads in a structured way, ability to work with tight deadlines.
- Striving for continuous improvement of existing processes and practices.
- Strong empathy for the experience and journeys of our customers and business introducers.
- Eagerness to be part of a team that drives innovation in the financial services sector paired with personal drive to explore new technologies and trends.
- Effective verbal and written communication skills to colleagues at all levels.
- Able to draw upon strong influencing and negotiation skills in order to manage senior
- stakeholders’ needs and expectations.
- Displays social competencies in cross-functional and cross-cultural teams.
- Fluency in Dutch and English is essential.
What's in it for you?
On top of being part of a great group of colleagues we offer you a position for 32 to 40 hours a week. This aligns with a compensation package in line with the market and excellent secondary employee benefits, including:
- 13th month salary, either paid monthly or once a year in December
- 30 days PTO (or 240 hours) per year (based on fulltime employment)
- Non-contributory pension scheme
- We want you to be healthy, so support you in joining a gym of your choosing through our sponsored (bedrijfs-) Fitness
- Get to know everyone in person and join the quarterly Connection Events
We also value your work-life balance, so offer;
- Flexible working; you can schedule your work hours to meet your personal needs
- Hybrid working; you can work from anywhere, even work from another country within the EU
- And provide you with a home office set up
Your recruitment process
Apply to our vacancies by sending your CV and motivation letter to recruitment@lloydsbank.nl, or use the application form on our website. After receiving your application, we'll review it and share a reply as soon as possible.
Your first chat with us will take place either online or at our Amsterdam office. The goal of this chat is get to know each other, and see if there's a match with the team, the organisation and the open position.
We're excited to have you meet additional collagues. The chat will take place either online or at our Amsterdam office, during which we'll dive deeper into the requirements of the position and the team you'll be joining.
Congratulations! We're happy to have you as our newest addition to the team. Do you feel the same way? Then you'll receive our offer by email. For most roles, a screening is part of the process. This will take place after accepting the offer.
Are you ready to join our journey?
Have we made you curious, and are you ready to join the team? Please introduce yourself to us in the best way possible and send this to: recruitment@lloydsbank.nl, or use the application form on our website.
We hope to meet you soon!