Your role
We are currently working towards a future proof organization model that supports efficiency, transparency and scalability in a highly collaborative environment called ‘Labs’. In this new set up we're creating Labs that are organized around our products (NL Mortgages, NL Loans, NL Savings). Labs bring area’s closer together that are needed to deliver end to end customer products and outcomes.
We are looking for a Business Agility Manager (BAM) that will work in partnership with the Loans & Savings NL Feature Teams and, as part of the Platform Support Office (PSO) NL, drives the further roll-out of the Lab model in those area’s. S/he will drive effectiveness, efficiency and predictability to deliver value to customers and colleagues at pace. This will be achieved by working hand in hand with Feature Team & Lab colleagues. The role requires a strong blend of Agile knowledge, problem solving skills and a passion for continuous improvement.
The role sits within the PSO NL and reports to the Manager Change & Project Portfolio.
Your responsibilities
- Work with Feature Teams and supports the further roll-out of the organization model across our products
- Improve performance and productivity across teams, improving maturity to deliver faster
- Drive the accurate use of methods and tools (Scrum, Kanban, Hybrid). Advices and shares experience on the most appropriate methods use for the specific work required
- Coach, challenge and influence colleagues to get back on track to deliver, improve and accelerate performance.
- Mature the ways of working, supports effective planning and sequencing of the work
- Drive cadences aligned to the business cycle (Weekstart, Grand Demo, etc.)
- Attend agile ceremonies of teams where appropriate
- Coache Feature team members, the wider Lab(s) and where appropriate colleagues across the bank on change delivery methodologies, agile practices, ceremonies, and tools (Scrum, Kanban, Hybrid)
- Influence the organizational culture to embrace agility and to increase understanding of the complexities of Change delivery
- Support PSO NL in the creation of a central (knowledge) base to guide colleagues through designing standards, templates, trainings and workshops.
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About Lloyds Bank
Lloyds Bank GmbH is part of Lloyds Banking Group, a financial institution with a large clientele in the UK and other parts of the world. Together with our office in Berlin, we form Lloyds Bank GmbH with its headquarters in Amsterdam and we have over 500 colleagues.
We aim to lead by example in the bold decisions we make as a business, from where and how we invest, to the products and services we offer, and of course the workplace we create. We will search for new ways to work with people, communities and businesses, to always evolve with their needs. And we will never stop innovating to make sustainable, ethical choices easy and rewarding.
At Lloyds Bank GmbH we play an important part in peoples’ lives, by the products we offer, and also how we operate. We finance your mortgage, keep your savings secure and also provide you with a personal loan if you need this. In Amsterdam we do this with an enthusiastic team of approximately 200 colleagues from different nationalities, and with an engagement score of 93%, colleagues find us a real ‘Great Place to Work’!
With our grand ambitions, we are looking for new colleagues who will bring fresh ideas to help us grow!
You and your experience
Experience and Knowledge
- Several years working experience in a similar role and environment
- Experience working in the Dutch Financial Sector is a plus
- Deep understanding agile frameworks (Scrum, Scrumban, Kanban)
- Excellent communication skills across all levels.
- Ability to inspire and influence diverse teams.
- Strong verbal and written communication skills in Dutch and English.
Qualifications
- Bachelor’s or Master’s degree
- Relevant certifications (eg. PSM1 / PSM2, Lean/SaFe)
Skills and Capabilities
- Highly motivated proactive self-starter, comfortable offering guidance and leadership, both individually and at team levels.
- Able to develop strong working relationships and work collaboratively within the Lab as well as across organizational levels.
- Calm, confident, patient, open-minded whilst being assertive and a skilled negotiator and conflict manager.
- Listens to the team and empowers them to tackle challenges.
- Open to learn and implement new techniques, with the ambition to improve continuously.
- Passionate about Agile principles and excited to embed them across the organisation.
- Loves coaching people to embrace changes to their way of working.
- Dynamic with ability to learn and use new skills and knowledge in varying circumstances/ environments.
What's in it for you?
On top of being part of a great group of colleagues we offer you a position for 32 to 40 hours a week. This aligns with a compensation package in line with the market and excellent secondary employee benefits, including:
- 13th month salary, either paid monthly or once a year in December
- 30 days PTO (or 240 hours) per year (based on fulltime employment)
- Non-contributory pension scheme
- We want you to be healthy, so support you in joining a gym of your choosing through our sponsored (bedrijfs-) Fitness
- Get to know everyone in person and join the quarterly Connection Events
We also value your work-life balance, so offer;
- Flexible working; you can schedule your work hours to meet your personal needs
- Hybrid working; you can work from anywhere, even work from another country within the EU
- And provide you with a home office set up
Your recruitment process
Apply to our vacancies by sending your CV and motivation letter to recruitment@lloydsbank.nl, or use the application form on our website. After receiving your application, we'll review it and share a reply as soon as possible.
Your first chat with us will take place either online or at our Amsterdam office. The goal of this chat is get to know each other, and see if there's a match with the team, the organisation and the open position.
We're excited to have you meet additional collagues. The chat will take place either online or at our Amsterdam office, during which we'll dive deeper into the requirements of the position and the team you'll be joining.
Congratulations! We're happy to have you as our newest addition to the team. Do you feel the same way? Then you'll receive our offer by email. For most roles, a screening is part of the process. This will take place after accepting the offer.
Are you ready to join our journey?
Have we made you curious, and are you ready to join the team? Please introduce yourself to us in the best way possible and send this to: recruitment@lloydsbank.nl, or use the application form on our website.
We hope to meet you soon!