We aim to lead by example in the bold decisions we make as a business, from where and how we invest, to the products and services we offer, and of course the workplace we create. We will search for new ways to work with people, communities and businesses, to always evolve with their needs. And we will never stop innovating to make sustainable, ethical choices easy and rewarding.

At Lloyds Bank GmbH we play an important part in peoples’ lives, by the products we offer, and also how we operate. We finance your mortgage, keep your savings secure and also provide you with a personal loan if you need this. In Amsterdam we do this with an enthusiastic team of approximately 200 colleagues from different nationalities, and with an engagement score of 93%, colleagues find us a real ‘Great Place to Work’!

With our grand ambitions, we are looking for new colleagues who will bring fresh ideas to help us grow!

What are we looking for?

As our new Interim Risk Consultant you will be responsible for assisting in a wide range of non-financial risks within the business, within risk appetite and in accordance with the Group (Operational) Risk Management Framework, the Group Policy Framework and knowledge of local law and regulations (Netherlands and Germany).

Which team will you be joining?

This role is within the Non-Financial Risk & Economic Crime department of LB GmbH the Netherlands. Together with the colleagues within your team you report to the Team Lead Conduct & Operational Risk.

Your accountabilities

This includes but is not limited to:

• Support in Outcome testing (Complaints, Sales, Customer in Financial Difficulties, Responsible Lending etc.) and Mystery shopping cases.
• Support in creating of Complaints MI.
• Write and/or review business processes in line with your risk activities.
• Supporting with all risk management related activities.
• Support in thematic reviews on Conduct principle related processes and/or procedures.
• Involvement in Mystery shopping cases in consultation with Conduct colleagues.
• Supporting in preparing of Conduct Risk Appetite Metrics (CRAMs).
• Consolidation of information into standard reportings.
• If and when required monitoring of ongoing controls and/or test plans in RCSA (One Risk Control Self-Assessment system)

Who are you and what do we ask from you?

• You have excellent communication skills in Dutch, verbal and in writing (Understanding of English is a pre)
• You’re able to organise workload, keep within deadlines and meet agreements.
• You’re able to contribute to the increasing of risk mindset within the organisation and act as an example in this field
• You’re a team player, positively critical and open to feedback.
• You’re able to build and maintain effective working relationships with colleagues within the Dutch (and German and UK businesses).

What's in it for you?

On top of being part of a great group of colleagues we offer you a position for 32 to 40 hours a week. This aligns with a compensation package in line with the market and excellent secondary employee benefits, including:

• 13th month salary, either paid monthly or once a year in December
• 30 days PTO (or 240 hours) per year (based on fulltime employment)
• You can ‘Swap Days’ to exchange Dutch National Holidays for another day of your choosing
• Non-contributory pension scheme
• You can join our collective medical scheme with a discount
• To support our Green goals, we encourage you to purchase a bike via our bike plan
• We want you to be healthy, so support you in joining a gym of your choosing through our sponsored (bedrijfs-) Fitness
• Get to know everyone in person and join the quarterly Connection Events

We also value your work-life balance, so offer;

• Flexible working; you can schedule your work hours to meet your personal needs
• Hybrid working; you can work from anywhere, even work from another country within the EU
• And provide you with a home office set up